Services

Key Features

It’s a proven fact that subscribing to maintenance program is much more cost-effective to maintain your audio-video equipment on a regular basis than having to repair or replace system components.

Priority Service Program (PSP)

Your audio-visual systems are an investment. Our Priority Service Program is a proactive step to help you protect that investment. We help you reduce equipment downtime and capital expenditures with proper planning and scheduling of preventive maintenance for all your AV equipment. Our PSP extends the life of your assets, increases their total lifetime value, and minimizes the occurrence of major repairs.

01

On-Call & On-Site Technical Support

Ambrella provides emergency AV repair services, including projector, monitor, and pro audio system repairs, with prompt action to minimize downtime. Our on-call support helps clients troubleshoot their AV systems, while our on-site services cover everything from lamp changes to control system reprogramming and equipment upgrades.

02

On-Site AV Staffing

Ambrella’s AV staffing program provides skilled AV engineers to support and troubleshoot your audio-visual systems, integrating seamlessly with your IT/Admin team. They handle daily reporting, AV equipment operations, preventive maintenance, and coordinate with SISPL for SLA fulfillment, ensuring you get the most value from your AV setup.

03

Post-Sales Support

Our dedicated account managers are available during both pre and post-installation phases, holding regular meetings to ensure systems work as required. We ensure smooth transitions without time or cost constraints and offer professional services for your peace of mind. Our technical engineers, who built your system, are always on hand to provide full support.